Customer Testimonials - Kingslock Chandlery - Kingslock Chandlery secure online shop

From: Neil Thompson

Sent: Monday, May 05, 2008 9:52 PM

Mark,

Just another thank you to yourself and Sue for putting up with my pestering throughout the purchase of Charlotte M. It took me 1.5 days to get home from Nantwich but it was the most enjoyable thing that I and my sons have done to date along with meeting some excellent people along the route.

I am currently planning to install a new wooden floor, shower room, repaint so should be busy over the forthcoming months but i will one day return and have a coffee with you both and browse your new shop,

Take care and bye for now,

Neil Thompson & family

I have always been a committed landlubber, getting seasick on my local boating lake. So when my partner Paul came up with the bright idea of buying a narrow boat, I can safely say I was less than enthusiastic. This low enthusiasm diminished after being frog marched round lots of windy and wet marinas looking at boats on a miserable Sunday in March. Nothing floated my boat, if you get my drift.

Then he talked me into going to one more Marina just to have a look. We ended up at Venetian Marina in Cholmondeston where we met Sue and Mark. Sue got the poisoned chalice of selling us a boat and I have to say she took this on with relish! Paul (who knows far more about boats than me) fell in love with Shroppie Lass and from that moment on Sue did everything for us short of lending us the money for the boat!

She organised the survey with the engineers, she negotiated a better price from the survey results, she agreed to moor the boat for us whilst we have repairs done whilst we are on holiday. She even came with us to the first lock to ensure that the newbie lock opener (me) didn't fall in and drown!

Mark showed us (not literally) the joys of using a porta potti! He also drove to pick Sue up from the first lock so that she could come with us.

They have been harangued with phone calls on the vagaries of narrow boats and responded with the utmost patience and good humour to my queries that must have seemed ridiculous to such experts.

So I took to the cut on Saturday for the first time with Paul at the helm (thank God!) - and, dear reader, I loved it!! We arrived safely at our new mooring and can't wait to get out on the canals and explore.

Paul and I are indebted to Mark and especially Sue for their help, guidance and patience. If they have a boat that you fancy for sale and its a choice of that or a boat you like from another brokerage, buy the one from them!

Reference sale of Narrowboat ‘Hootie’

Dear Sue

Further to the successful completion of the sale of our Narrowboat ‘Hootie’, I would like to thank you again for your efforts in its satisfactory conclusion

Yours faithfully

Dr S Bedford

8th March 2008

Reference purchase of Narrowboat ‘Amadeus’

Reference purchase of Narrowboat ‘Amadeus’

Dear Sue & Mark,

Just a short note to thank you both for all your efforts in making the purchase of my new boat so smooth and easy.

Kind regards

David Sims

Reference purchase of Spare Cassette for C200CS with Electric & Manual Flush

From: "William Garrett"
To: sales@kingslock.co.uk
Sent: Thursday, March 06, 2008 9:02 AM
Subject: Re: Update of order details for order id: 1233095

Dear Mark

Item received yesterday. Very quick service, thank you.

Excellent service is well appreciated

Bill Garrett

Reference purchase of Morso 6140

From: David Ritchie
To: sales@logburningstovesdirect.co.uk
Sent: Tuesday, February 26, 2008 4:46 PM
Subject: Re: morso 6140

Hello Mark,

Delighted to here from you ! Was begining to wonder if I 'd need to do major work to make a suitable hearth for building regs. ! Stove arrived today,chuffed with what I see so far ,but boy its heavy ! Just waiting for the inlaws to get it into the house !

Many thanks,God bless,

David

Reference purchase of Narrowboat ‘Merlin’

Dear Sue,

We are delighted with our purchase and look forward to thousands of happy hours on the cut!

We have much appreciated the help you have given us and believe that you have gone beyond the ‘call of duty’ in assisting us in finding a surveyor, organising the ‘blacking’ and making sure we had somewhere to leave the boat as we sorted out all the necessaries.

Thank you so much!

Kind regards

Stephen Abbott

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